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Frequently Asked Questions
What kind of information should I provide to the assistant?
When do I need to make a payment?
How long does it take to receive my personalized treatment plan?
Can I get a prescription for medication?
What if I need a sick leave certificate?
Can I use the service for my child?
What if my case cannot be handled online?
Can I choose the doctor who reviews my case?
What should I do if I experience technical difficulties during the chat?
Are consultations available in multiple languages?