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Frequently Asked Questions
What kind of information should I provide to the assistant?
When do I need to make a payment?
How long does it take to receive my personalized treatment plan?
Can I get a prescription for medication?
What if I need a sick leave certificate?
Can I use the service for my child?
What if my case cannot be handled online?
Can I choose the doctor who reviews my case?
What should I do if I experience technical difficulties during the chat?
Are consultations available in multiple languages?
How it works
Chat with assistant
Start new chat and describe your problem to our assistant
Payment
When we have enough information about your issue, make payment for the consultation
Get personalized treatment
Get your personalized treatment plan, e-prescription or sick leave in chat or via email in a couple of minutes
